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InterBase specialize in providing CRM solutions by

  • Developing Customer centric Business Strategies
  • Redesigning Functional Activities
  • Re-Engineering Work processes

InterBase partners with world's leading CRM supplier, Siebel Systems. It provides an integrated family of sales, marketing, and customer service application software for field sales, customer service, telesales, telemarketing, field service, third party resellers and Internet based e-commerce. InterBase is a consulting partner of Siebel and we partner with them on various projects and implementations for:

- Call center management - Issue Tracking
- Contract Tracking - Knowledge Management (internal / external)
- Customer Management - Marketing campaign management
- Email Management - Order management
- Sales lead tracking - Trend analysis

InterBase Customer Relationship Management Methodology is a proven formula for repeatable success. We can successfully manage and coordinate our clients across all touch points and through the entire relationship life cycle.

The Business consultancy services includes implementing various Siebel Solutions for:

- Sales & Marketing - Interactive Selling
- Partner Relationship Management - Industry Applications
- Employee Relationship Management - Analytics
- Mid Market - Universal Application Network

Our in-depth Industry Specific Siebel Solutions are:
- eGovernment - eFinance
- eCommunication - eHealthcare
- ePharma/eClinical/eMedical - eInsurance

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