InterBase specialize in providing CRM solutions by
- Developing Customer centric Business Strategies
- Redesigning Functional Activities
- Re-Engineering Work processes
InterBase partners with world's leading CRM
supplier, Siebel Systems. It provides an integrated family of sales,
marketing, and customer service application software for field sales,
customer service, telesales, telemarketing, field service, third party
resellers and Internet based e-commerce. InterBase is a consulting partner
of Siebel and we partner with them on various projects and implementations
for:
- Call center
management |
- Issue
Tracking |
-
Contract Tracking |
-
Knowledge Management (internal / external) |
-
Customer Management |
-
Marketing campaign management |
-
Email Management |
-
Order management |
-
Sales lead tracking |
-
Trend analysis |
InterBase Customer Relationship Management Methodology is a proven
formula for repeatable success. We can successfully manage and coordinate
our clients across all touch points and through the entire relationship
life cycle.
The Business consultancy services includes implementing various Siebel
Solutions for:
-
Sales & Marketing |
-
Interactive Selling |
-
Partner Relationship Management |
-
Industry Applications |
-
Employee Relationship Management |
-
Analytics |
- Mid
Market |
-
Universal Application Network |
Our in-depth Industry Specific Siebel Solutions are:
-
eGovernment |
-
eFinance |
-
eCommunication |
-
eHealthcare |
-
ePharma/eClinical/eMedical |
-
eInsurance |